Wikipedia with an Attitude: Collecting and Using Business Semantics
Bonnie ONeil
Sr. Technical Consultant
Project Performance Corporation
Lowell Fryman
President
Enterprise Integration Solutions LLC
This tutorial will expand on lessons learned from using Wikipedia in creative ways in a media company to both capture and deliver business semantics directly from business people. The tutorial format will explore how you can take these concepts and turn them into useful solutions in your environment.
This tutorial also explores some interesting twists in governance, using a new version (“Governance Lite”) to allow business people the maximum amount of flexibility to submit content but still have some sort of “authorized” content. In addition, we will discuss when governance is a good idea and when it should be relaxed a bit for maximum benefit to the organization. The tutorial shows how you can start a knowledge capture mechanism “on a shoestring” and slowly expand it to encompass more and more areas of usefulness to the business.
This case study will present practical tips on launching a corporate dictionary, including the following:
- The role of governance, and how to set up some governance but still allow users flexibility of expression
- How to use PR to get users involved
- How to use Bonnie’s Law: "whatever is lying around" to get the job done
Comments (1)
Stephen Thompson said
at 4:55 pm on May 2, 2006
Hi Bonnie and Lowell, thanks for the great presentation on Wikipedia as a model for metadata management. My takeaway from your presentation was not really whether or not to use wikipedia, but rather the importance of understanding the impact of governance of your success or failure with respect to your corporate culture. I'd always assumed that we would want tight governance and control at Genentech, but now I see the problems can can ensue with too tight of a structure and the potential negative impact it can have on user participation. I now want to embrace a far more lenient policy to encourage participation and streamline the processes. Again, thanks for the great presentation.
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